1. Introduction
Iron Vault Capital Group ("we," "us," or "our") welcomes you to our online and mobile resources, and related services. This Privacy Policy explains how we collect, use, share, and protect your personal information. "You" refers to visitors, users, clients, or anyone who interacts with our digital properties and is over the age of 13.
2. What Information We Collect
2.1 Personal Information
May include: Name, email address, phone number, IP address, payment information, business name, property details, loan information, and other financial data you provide in connection with our lending services. This also includes sensitive data covered under laws such as CCPA and GDPR.
2.2 Non-Personal Information
Automatically collected data such as: browser and device information, pages viewed, time spent on site, and referral sources.
3. How We Collect Information
3.1 Voluntarily Submitted Information
You may provide data by: filling out a form (including lead forms on social media platforms), submitting a loan inquiry, booking a consultation, contacting us directly, signing up for services, or joining events and webinars.
3.2 Automatically Collected Information
We use cookies and tracking tools such as Google Analytics and the Meta (Facebook) Pixel to understand how visitors interact with our site. You can opt out of Google Analytics at: https://tools.google.com/dlpage/gaoptout
4. How We Use Your Information
We use your information to: respond to loan inquiries, evaluate and process DSCR loan applications, provide and improve our services, send appointment reminders and status updates, communicate relevant offers or promotions, and comply with applicable financial regulations.
We do not sell or rent your personal information.
5. Third-Party Links & Social Media
Our site and advertisements may link to other websites or platforms, including social media networks such as Facebook and Instagram. We are not responsible for the privacy practices of those third parties. Please review their policies directly.
6. When & With Whom We Share Information
We do not sell your data, but we may share it with: internal affiliates and lending partners involved in processing your loan, software and service vendors (e.g., CRM platforms, payment processors), legal authorities if required by law, and business acquirers in case of a sale or merger.
We ensure vendors only use your data for the intended purposes and in compliance with applicable regulations.
7. Your Rights & Choices
You can: opt out of marketing emails or texts at any time, request access to or deletion of your personal data, and limit tracking via your browser settings.
7.1 California Residents (CCPA)
You may request to know what data we collect, how it is used, and that it be deleted. Contact us using the information provided in Section 11.
7.2 European Visitors (GDPR)
You may request access, correction, deletion, or portability of your data. We collect this data under "legitimate interest." Contact us using the information provided in Section 11.
8. Children's Privacy
We do not knowingly collect data from anyone under 13 years old. If we discover that such data was submitted, we will delete it immediately. Parents may contact us to request deletion.
9. How We Protect Your Information
We use technical and organizational safeguards to protect your data. While no system is 100% secure, we take reasonable steps to prevent unauthorized access, data loss, or misuse. We maintain and regularly update our security practices.
10. Changes to This Policy
We may update this policy from time to time. All changes will be reflected with a new "Last Updated" date at the top of this document.
11. Contact Us
Iron Vault Capital Group
For any questions or concerns regarding this Privacy Policy or the handling of your personal data, please reach out to us using the contact information above.